Originally established as John Watson Panels in the 1970’s, Gembrook & Emerald Smash Repairs has been proudly providing automotive services to the community for the past 45 years. Our Gembrook & Emerald Mechanical Repairs arm was opened 10 years ago, and along with our towing division, Emerald Towing, has seen us become a fixture in the local community

Purchased by Adam Cox in 2017, today the business has seven full time tradesman, foreman/quote writer and Administration staff as well as an onsite mechanic and full time Tow Truck driver. Adam who is a fully qualified panel beater with over 30 years’ experience in the industry, overseas the workshop with a focus on quality control and safety as well as undertaking overall management of the business.

Since taking over Gembrook and Emerald Smash Repairs, Adam and his staff have undertaken a full range of smash repair work on passenger cars, vans and light commercial vehicles. The business has built a strong clientele through insurance work, private work, mechanical/towing work, strong customer relationships that bring repeat business, and a genuine commitment to quality and service.  We guarantee all repairs and aim to provide customers with a fast and effective service. Our commitment to excellence ensures that our customers receive the best possible service.

At Gembrook and Emerald Smash Repairs, we offer our customers a clean and friendly environment with ample on-site parking close to our reception area and over 1 acre of storage including undercover areas where customers can drive in their cars for quoting purposes.

We have a comfortable modern air conditioned/heated waiting area available with toilet facilities.

We have four courtesy vehicles available for the customer, which are fully automatic and air conditioned and serviced regularly. We also offer local pick-up and delivery for our customers at the start and end of the repair process.

We are committed to providing our customers with fast and efficient repairs whilst maintaining constant communication throughout the repair process. We also aim for a balance of cost, time and quality that will return the car to its pre-accident condition and satisfy all parties involved.

If you would like to know more about us and how we can help you call us on 5968 1202, pop in to our workshop or contact us here today.